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The Medarch RPM Advantage

The Complete Remote Patient Monitoring Platform for Healthcare Practices

eCareMD is a cloud-based remote patient monitoring platform that brings patient enrollment, real-time monitoring, and CMS RPM billing together in one integrated system.

Quick Answer

What is remote patient monitoring software?

Remote patient monitoring (RPM) software lets healthcare providers collect and review patients' vital signs like blood pressure, blood glucose, weight, oxygen saturation, and heart rate between visits using connected devices, then document time and bill CMS RPM CPT codes 99453/99445/99454/99470/99457/99458 through one integrated remote patient monitoring system. eCareMD, developed by Medarch Inc., delivers all of this as a single cloud-based system.

CPT 99453 99445 99454 99470 99457 99458

Rapid Bulk Patient Enrollment

  • Bulk CSV upload for faster patient identification and onboarding
  • Easy patient registration through HL7/FHIR EHR integration
  • Secure digital patient consent with electronic signatures
Rapid Bulk Patient Enrollment

Continuous Monitoring for Proactive Care

  • Real-time patient vital tracking across connected RPM devices
  • Custom alerts for abnormal readings and timely intervention
  • Instant review of patient vitals for faster clinical decisions
Continuous Monitoring for Proactive Care

Easy RPM Device Integration

  • Connect 100+ devices from 25+ trusted RPM vendors
  • Support for both cellular and Bluetooth-enabled devices
  • Automatic, encrypted syncing of every patient vital reading
Easy RPM Device Integration

From real-time vitals to proactive care, all in one connected platform

125+practices live
30%fewer readmissions
RPM reimbursement captured
Book a Free Demo

How RPM Software Works

Remote Patient Monitoring Software That Syncs Every Reading Automatically

eCareMD's remote patient monitoring software automatically syncs every patient reading from cellular-connected devices to the patient app to your RPM dashboard, so your care team can review vitals in real time and log billable time with no manual data entry.

The Solution

How Does eCareMD's Remote Patient Monitoring Platform Work?

eCareMD's software for remote patient monitoring works in six simple steps, from patient enrollment and device setup to vital monitoring, patient engagement, and CMS RPM billing, all within one integrated platform. Explore each stage below.

1

Seamless Patient Import from EHR & CSV Upload Feature Image

Auto-qualify Eligible Patients for RPM Programs Feature Image

Secure Digital Consent via Email & Text Feature Image

2

Supports 100+ Cellular & Bluetooth Devices Feature Image

Customize Alerts for Caregivers through Texts Feature Image

Secure & Encrypted Transmission of Vital Readings Image

3

Intuitive Design for Easy Data Interpretation Feature Image

Easily Identify Patient Health Trends, Patterns, & Changes Feature Image

Share Critical Insights with a Few Clicks Feature Image

4

Prioritize New Vital Signs for Faster Insights Feature Image

Pay attention to at-risk and critical vital signs Feature Image

Review Vitals and Notify Patients Proactively Feature Image

5

Custom Vital Check-in Reminders via Email, Text, or Push Notification Feature Image

Effortless non-face-to-face Care via Text, Email & Video/Audio Calls Feature Image

Personalized Educational Materials On-the-Go Feature Image

6

Auto Assign CPT Codes Feature Image

Auto-time Logs for Incoming Calls & External Activities Feature Image

Comprehensive, Versatile & Exportable Billing Report Feature Image

Trusted by 125+ Practices

Trust Those Who Trusted eCareMD

Who It's For

Remote Patient Monitoring Solutions for Practices and Health Systems

eCareMD supports remote patient monitoring programs across primary care, multi-specialty groups, FQHCs, ACOs, and health systems — for chronic conditions including hypertension, diabetes, CHF, and COPD.

By Specialty

By Specialty

Built for the clinicians who own chronic disease follow-up.

Cardiology Endocrinology Primary Care Pulmonology Nephrology Internal Medicine
By Practice Type

By Practice Type

Scales from a single site to a multi-location network.

Primary care practices Multi-specialty groups FQHCs ACOs Health systems
By Condition

By Condition

Device-agnostic monitoring for the highest-cost chronic cohorts.

Hypertension Diabetes CHF COPD Obesity CKD

Not sure if your program qualifies? We'll map your patient panel to billable RPM CPT codes in a 20-minute call. Book a Free Demo →

Integration

One Remote Patient Monitoring System for Every EHR and Device

eCareMD connects with 40+ EHRs, including Epic, Cerner, eClinicalWorks, and athenahealth, as well as 100+ RPM devices and 25+ vendors, so patient readings remain up to date.

Measurable Outcomes

Measurable Results Providers See with eCareMD

Practices running RPM on eCareMD report 30% fewer avoidable readmissions, 20% of patients achieving blood-pressure control, and 3× RPM reimbursement captured.

Fewer avoidable readmissions
30%

Fewer avoidable readmissions

Early alerts on out-of-range readings let care teams intervene before a deterioration turns into an admission.

More patients hitting BP control
20%

More patients hitting BP control

Daily readings plus structured follow-up close the gap between visits, where uncontrolled hypertension is usually lost.

RPM reimbursement captured
3x

RPM reimbursement captured

Automatic time tracking and device-day counts mean 99453, 99445, 99454, 99470, 99457 and 99458 get billed when the thresholds are actually met.

Figures reflect results reported by eCareMD RPM practices and are not a guarantee of clinical or financial outcomes. Individual results vary by patient panel, program design and adherence.

See Your Projected Results →

Case Studies

Remote Patient Monitoring Case Studies

See how practices use eCareMD's remote patient care platform to improve outcomes and grow reimbursement.

How eCareMD software helped medication adherence...

A case study on how eCareMD software reduced Hospital...

Enhanced Preventive Care: A Case Study on How eCareMD...

eCareMD Software: Transforming Hypertension Management...

...

eCareMD vs Typical RPM Tool

See How eCareMD Differs from Other RPM Software

eCareMD combines bulk enrollment, 100+ device integrations, and automated CMS billing in one remote patient monitoring platform, delivering more capability and revenue than typical RPM tools.

Capability
eCareMD All included, one platform
Typical RPM tool Point solution
Bulk enrollment + EHR / CSV importOnboard whole patient panels instead of one chart at a time.
Yes
Limited
100+ devices, 25+ vendorsBP cuffs, glucometers, scales, pulse oximeters and spirometers.
Yes
Varies
Automated CMS CPT coding (2026 six-code set)Time and device-days tracked automatically against each threshold.
Yes
Paid add-on
HL7 / FHIR integration with 40+ EHRsReadings and time logs write back into the chart, not a side system.
Yes
Some
Built-in RPM + CCM in one platformRun both programs on one care team, one patient record, one bill.
Yes
Not offered
HIPAA · SOC 2 Type II · ISOEncrypted transport, role-based access and full audit trails.
Yes
Partial

“Typical RPM tool” describes commonly advertised capabilities of single-purpose RPM point solutions. Individual vendor coverage varies — compare against your shortlist directly.

Compare eCareMD to Your Shortlist →

Why eCareMD

Why Do Practices Choose eCareMD for Remote Patient Monitoring?

Practices choose eCareMD's remote patient monitoring platform because it unifies enrollment, live vitals, and reimbursement in one HIPAA-compliant, cloud-based system built for care outside the clinic, reducing staff workload while maximizing reimbursable RPM time.

A Purpose-Built RPM Software Platform

Built exclusively as a cloud-based remote patient monitoring software solution with intelligent workflows for patient enrollment, device management, vital monitoring, documentation, billing, and reporting.

125+Practices
40+EHR integrations
1,000+Patients monitored

Enroll Patients in Minutes

Quickly identify eligible patients, automate enrollment workflows, capture digital consent, and start using remote patient monitoring applications without unnecessary paperwork or manual coordination.

HIPAA & SOC 2 Secure

Protect sensitive patient data with enterprise-grade security, HIPAA compliance, SOC 2 standards, encrypted communication, and role-based access controls across all remote patient monitoring apps.

40+ EHR & Device Integrations

Connect seamlessly with leading EHRs and RPM devices through a unified remote health monitoring system that centralizes patient data, eliminates duplicate entry, and streamlines clinical workflows.

Automate RPM Billing

Automatically capture billable time, generate compliant documentation, and streamline billing for the applicable CMS RPM CPT codes from one connected cloud-based remote patient monitoring software platform.

Improve Patient Adherence

Keep patients consistently engaged with automated reminders, timely alerts, and remote patient monitoring applications that encourage regular device usage and continuous health data submission.

eCareMD's Exclusive Features

What You Get Beyond Remote Patient Monitoring

Beyond remote patient monitoring, eCareMD includes HIPAA- and SOC 2-compliant workflows, built-in Chronic Care Management (CCM), and dedicated onboarding at no extra cost.

HIPAA & SOC 2 Compliant

Protect patient data with HIPAA-compliant workflows, SOC 2 security, encrypted communication, and enterprise-grade access controls.

Patient & Provider Mobile Apps

Enable patients and providers to stay connected with dedicated mobile apps for monitoring, communication, and care management.

Advanced Analytics & Reports

Monitor patient adherence, RPM performance, reimbursements, and operational trends through customizable dashboards and real-time reports.

Comprehensive Audit Logs

Track every user activity, documentation update, and billing event with detailed audit trails for complete compliance visibility.

Dedicated Onboarding & Support

Get expert implementation, staff training, and ongoing support to launch and scale your RPM program with confidence.

Automatic Software Updates

Receive continuous feature enhancements, security patches, and compliance updates automatically without additional costs or service interruptions.

RPM Calculator

See How Much Revenue eCareMD Can Help You Generate

Estimate your monthly and annual Medicare RPM reimbursement based on eligible patients, enrollment rate, and billing codes, then get a personalized revenue report from the eCareMD team.

Eligible Medicare patients Patient with Chronic Conditions 500
5010,000
Expected enrollment rate Share who consent & enroll in RPM 45%
5%90%
Care plan type CMS 2026 national average / patient / month
Estimated annual revenue
$167,400

in recurring RPM reimbursement, every year

225
Patients enrolled
$13,950
Monthly revenue

No credit card required — or book a live demo

HIPAA compliant SOC 2 & ISO 27001 Maximized reimbursement

Estimates use CMS 2026 national-average rates and assume patients meet the monthly device-day and time thresholds. Actual RPM reimbursement varies by locality, payer, and eligibility. For illustration only — not billing advice.

RPM CPT Codes

RPM CPT Codes 2026: What You Need for Reimbursement

eCareMD auto-assigns the six CMS RPM CPT codes 99453, 99445, 99454, 99470, 99457, and 99458 and logs time to support audit-ready claims. Per CMS, each code covers a distinct part of the RPM workflow.

CPT Code
What It Covers
Requirement
99453Set-up
Initial device set-up & patient educationEnrollment, device pairing and patient training, captured once per episode.
One-time, per episode of care
99445Monitoring
Device monitoring, 2–15 days/monthBilled when the patient transmits readings on 2–15 days within a 30-day period.
2–15 days of readings in 30 days
99454Device Supply
Device supply & daily readingseCareMD counts transmitted device-days automatically, so the threshold is never guesswork.
≥16 days of readings in 30 days
99470Staff Time
Clinical staff time, min. 10 min/monthAt least 10 minutes of clinical staff monitoring and treatment-management time per month.
≥10 minutes of clinical staff time per month
99457Management
First 20 min of monitoring & managementInteractive time is timed in-app during calls and messages — no retrospective estimating.
≥20 min interactive time/month
99458Add-on
Each additional 20 minBilled in further 20-minute increments once 99457 is met, and flagged the moment it qualifies.
Add-on to 99457

Code descriptors and time thresholds summarise current CMS guidance and are provided for reference only — not billing or legal advice. Payment amounts vary by locality, payer and year; confirm against the CMS Physician Fee Schedule before submitting claims.

See How eCareMD Codes It →

FAQ

Frequently asked questions

Find answers to the most frequently asked questions about our Remote Patient Monitoring Software.

Remote patient monitoring software is a cloud-based patient monitoring software system that lets healthcare providers track patients' vital signs such as blood pressure, blood glucose, weight, and oxygen levels, outside the clinic using connected devices. eCareMD, developed by Medarch Inc., collects readings automatically, flags out-of-range values, and documents time for CMS billing.
It helps providers catch health changes earlier, reduce avoidable hospitalizations, keep patients engaged between visits, and capture RPM reimbursement. eCareMD's remote patient monitoring software solutions add bulk enrollment, automated alerts, and one-click CPT coding to reduce staff workload.
Primary care practices, multi-specialty groups, FQHCs, ACOs, and health systems managing chronic conditions like hypertension, diabetes, CHF, and COPD. As one of the trusted remote patient monitoring software providers, eCareMD supports both small practices and large programs on a single remote healthcare monitoring platform.
The platform monitors vital signs such as blood pressure, blood glucose, weight, pulse oximetry (SpO₂), heart rate, and other supported health metrics. Data is collected automatically from 100+ cellular and Bluetooth devices across 25+ vendors and securely transmitted through the RPM system for continuous review by your care team.
You can configure personalized thresholds for each patient's vital signs based on their care plan. When a reading falls outside the defined range, the RPM monitoring system instantly notifies the care team, helping providers review abnormal readings quickly and take timely clinical action.
The platform supports HL7 and FHIR interoperability to simplify data exchange with compatible EHR systems. Patient demographics and clinical information stay synchronized, reducing duplicate data entry and making your RPM workflow more efficient.
The platform is HIPAA-compliant and safeguards patient information with encryption both in transit and at rest, role-based access controls, and detailed audit logs. These security measures help protect sensitive health information across the remote patient health monitoring platform while supporting compliance requirements.
Only authorized members of your care team can access patient information based on role-based permissions. This controlled access helps protect protected health information (PHI), ensuring only the right users can view, update, or manage patient records.
Pricing depends on your practice size, RPM program requirements, and the devices you choose to deploy. A 30-day free trial is available with no credit card required, and the team will provide a customized quote during your free demo based on your specific needs.
RPM services are billed using CMS CPT codes 99453, 99445, 99454, 99470, 99457, and 99458, depending on the services provided. The platform automatically tracks device data and billable time, assigns the appropriate CPT codes, and generates audit-ready documentation to support accurate reimbursement.
Remote Patient Monitoring (RPM) supports patients with chronic or acute conditions that require regular tracking of vital signs, including diabetes, hypertension, heart failure, COPD, asthma, and post-surgical recovery. Using patient monitoring software and a remote patient health monitoring platform, providers can monitor patient health remotely, identify risks early, and improve outcomes through timely interventions.
RPM focuses on collecting physiologic data through connected devices using an RPM monitoring system, while CCM manages patients with two or more chronic conditions through care coordination and follow-up. Many practices combine remote patient monitoring software solutions with CCM to improve patient engagement, clinical outcomes, and reimbursement opportunities.
Yes. Medicare requires documented patient consent before starting RPM services. Consent may be verbal or written, but it must be recorded in the patient's medical record. Most remote patient monitoring software providers include digital consent forms and documentation tools that simplify compliance and streamline patient enrollment.
RPM revenue depends on patient volume, engagement, and eligible CPT codes billed each month. Practices using an integrated RPM system can generate recurring Medicare reimbursements while reducing administrative effort. Advanced remote patient monitoring software solutions also automate documentation and billing, helping maximize revenue and operational efficiency.
Yes. Medicare covers Remote Patient Monitoring for eligible patients when providers meet documentation and billing requirements. A compliant remote healthcare monitoring platform supports device setup, data transmission, clinical review, and reporting. Many remote patient monitoring software providers also offer billing features that help practices maintain Medicare compliance.

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