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Is Your Outdated Chronic Care Software Holding Back Your Practice's Success?

Switch to eCareMD - The Complete Practice-Friendly Chronic Care Management Software

Increase Staff Productivity

  • Easy and User-friendly Interface and Software Navigation
  • Effective and Rigorous Staff Training
  • Enhanced Patient Care Quality with Unique Features and Functionalities
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Higher Patient Enrollment

  • Easy Patient Outreach for Successful Patient Retention
  • Digital Consent for Easy Consent Signing
  • Easy Gathering of Crucial Patient Health Information
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Patient Engagement

  • Enhanced Patient-Provider Communication with Secure Channels
  • Condition-specific Education Material
  • Increase Patient Adherence to Medications and Treatment
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Grow Your CCM Program to its Full Potential with eCareMD

Here's How Our Practice-Specific Software for Chronic Care Management Enhances Your Practice

1

Bulk Enrollment Made Simple Secure Bulk Consent Through Text or Email Feature Image

Automated Eligibility Checks Feature Image

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Condition-Based Care Plan Templates Feature Image

Configure Care Plan With a Few Clicks Feature Image

Share Care Plan with Patients via Text and Email Feature Image

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Align your CCM Software's workflow with your clinical workflow for effective care delivery.

Track Program in-line with Care Plan Feature Image

Escalate and Act on Critical Issues Feature Image

Create and Complete Scheduled Tasks Feature Image

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Inbuilt Two-Way SMS and Calling System Feature Image

Custom Call Scheduling, Reminders and Alerts Feature Image

Tailored Patient Education Materials Feature Image

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Automated Time Tracking for Every Task Feature Image

Automated Patient Eligibility Check for CCM Feature Image

Exportable Monthly Billing Reports Feature Image

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1

Patient Registration

Quick & Automated Enrollment

Enhance patient registration in your CCM program from the chronic care management software.

Directly upload complete patient information in bulk including patient demographics, medical history, ongoing treatment plans etc., from integrated EHR in a few clicks.

Check patient eligibility for your CCM program automatically in the chronic care management software with respect to the guidelines set by the CMS.

Bulk sends digital consent to secure and enroll patients in your CCM program through texts or emails directly from your chronic care management software.
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2

Care Planning

Simplified Care Planning

Switch to the care planning software for effectively planning patient care journeys.

Get access to custom condition-based care plan templates with required customizations to create holistic care plans with a few clicks.

With condition-based templates and interactive dashboards, easily arrange care activities and configure the right care plan in a few clicks.

Easily and instantly share the created care plans via text and email to the patients from the chronic care management software with a single click.
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Care Delivery

Effective Care Delivery

Align your CCM Software's workflow with your clinical workflow for effective care delivery.

Easily track the progress a patient has made with the dedicated care plan to achieve the set goals and intervene whenever required with the robust chronic care management software.

Quickly identify and escalate critical issues in patient care delivery and act on them in real-time by taking effective preventive care measures.

Easily create and schedule your patient care activities beforehand to provide effective and ongoing care to enrolled patients.
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4

Patient Engagement

Meaningful Patient Engagement

Empower your patients in their care journey and give them more control of their health with patient care software.

Direct take updates of your patients from system generated texting and calling system to streamline and simplify your care delivery.

Take advantage of your automated system to schedule custom calls and get automated reminders and alerts to not miss any appointments.

Access, craft and share condition-specific education material with patients for making them aware and improve their patient engagement.
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5

Billing & Reports

Automated Billing & Claims

Streamline your billing and claims process for better revenue management with eCareMD's complete chronic care management software.

Automatically track time in the background while performing care activities with the patient to bring ease in billing and claims submission.

Check the eligibility of the patient to qualify for the CCM program automatically in the chronic care management software to avoid claim denials.

Generate multiple file exportable monthly billing reports to keep track of the revenue generated and timely reimbursements.

Here's What Some of the Top Clinicians Using eCareMD have to say about the Complete CCM Software

Harness the Extraordinary Benefits of eCareMD

Why eCareMD?

Access to Our Expertise and Additional Features at No Cost

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HIPAA Compliant

eCareMD transforms patient management with a secure, HIPAA-compliant care coordination software platform, ensuring unparalleled protection for sensitive health information.

Mobile App Icon

Mobile App

eCareMD Mobile App now gives your patients and medical staff easy access to care facilities.

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Reporting

Gain clear insights and optimize patient care with our robust reporting feature. Generate customizable reports tailored to your needs, providing real-time data visualization and in-depth analytics.

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Security

eCareMD is a unique care coordination software that creates a secure ecosystem for your practice with multiple layers of encryption for enhanced security.

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Live Support

Empower your practice with a care continuum and do not disrupt your workflow with our 24/7 customer support.

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Audit Logs

Enhance your security in operations, administration, and functioning.

Experience Complete Care Today!

Experience the complete Chronic Care Software for your Practice today. Book a free demo and see
how it perfectly aligns with your practice.

Start your 30 Days Free Demo Today!

Chronic Care Management App Case Studies

Revolutionizing Chronic Care: How eCareMD Transforms Patient Management and Maximizes Provider Revenue! card Image

Revolutionizing Chronic Care: How eCareMD Transforms...

Transforming Patient Enrollment: How eCare MD Boosted Enrollment by 30% and Enhanced Care Coordination card Image

Transforming Patient Enrollment: How eCare MD Boosted Enrollment ...

Empowering Patients: A Case Study on Transformative Patient Engagement in CCM Program card Image

Empowering Patients: A Case Study on Transformative...

Patient-Centric Care: A Case Study on the Role of eCareMD in Improving Patient Satisfaction and Engagement card Image

Patient-Centric Care: A Case Study on the Role of eCareMD...

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FAQ's

Get answers to the most common questions asked to us by our esteemed clients.

Still Have Questions?

The Center for Medicare and Medicaid Services started Chronic Care Management as a part of the Medicare Fee for Service (FFS) program for Medicare beneficiaries with two or more chronic conditions.
CCM services were started to promote better health and reduce overall healthcare expenditure by allowing healthcare providers to manage and coordinate patient care between physical office visits. Generally, CCM services are provided in a non-face-to-face way for Medicare beneficiaries whose chronic conditions are expected to last at least 12 months or until the death of the patient.
Furthermore, CCM is covered under Medicare Part B, and the patient's care team can bill for the time spent managing the patient's condition.

Chronic Care Management services are important for Medicare beneficiaries and patients to improve their quality of care and reduce overall healthcare costs by providing a proactive form of healthcare. Patients enrolled in the CCM program have a lower rate of hospitalization and emergency room visits and increased primary care visits. The major benefit of chronic care management is ongoing health and wellness support with increased access to appropriate care, constant communication with the care team, reduction in hospital readmission and emergency room visits, and increased patient engagement.

Patients eligible for Chronic Care Management must have at least two or more chronic conditions expected to last at least 12 months or last the patient's lifetime. Along with that, patients who are at significant risk of death, acute exacerbation, or functional decline are also eligible for CCM services.

The key requirements of Chronic Care Management are:

  1. Patient eligibility
  2. Patient Consent
  3. Reviewing medical records and test results
  4. Providing self-management education and support
  5. Provide transitional care
  6. Coordinating home and community-based services
  7. Providing 24/7 access to healthcare professionals for emergency needs.
  8. Using certified Electronic Health Record technology to document patient health records such as demographics, diagnosis, medications, and allergies.
  9. Using Current Procedural Terminology (CPT) codes for billing CCM services.

Here are some examples of chronic conditions, but CCM services are not just limited to these:

  1. Alzheimer's disease and related dementia
  2. Asthma
  3. Arthritis
  4. Atrial Fibrillation
  5. Autism Spectrum Disorder
  6. Cancer
  7. Chronic Obstructive Pulmonary Disease
  8. Depression
  9. Diabetes
  10. Hypertension
  11. Infectious Diseases
  12. To check out more diseases, visit the condition categories page.

Patient care activities that are included in Chronic Care Management are:

  1. Phone calls and questions
  2. Medication refills and adjustments
  3. Scheduling, referrals, and prior authorizations
  4. Care planning and coordination

While several staff members in practice can contribute to providing Chronic Care Management services, below are the specific healthcare professionals who can bill for them:

  1. Physicians
  2. Nurse practitioners (NPs)
  3. Physician assistants (PAs)
  4. Clinical nurse specialists (CNSs)
  5. Certified nurse midwives (CNMs)
  6. Registered Nurses (RN)

Yes, specialists can also provide and bill for chronic care management services.

  1. Chronic Care Management (CCM): Managing care of patients with two or more chronic conditions.
  2. Telehealth: A generalized virtual care for managing patient's health.
  3. Remote Patient Monitoring (RPM): Managing care of patients with one chronic condition.

Below are the codes you can use to bill for Chronic Care Management services:

  1. CPT 99490: Chronic Care Management Services
  2. CPT 99439: Non-complex CCM Add-on
  3. CPT 99487: Complex Chronic Care Management Services
  4. CPT 99489: Complex CCM Add-on
  5. CPT 99491: Physician Provided Chronic Care Management Services
  6. HCPCS G0511: General Care Management Services
  7. HCPCS G0506: Comprehensive Assessment & Care Planning

Yes, with an RHC or FQHC billable visit, care management services can be billed on a claim or alone.

Yes. With recent developments, healthcare providers can now bill for both TCM and CCM in the same month for the same patient for reasonable and necessary care.

Pros Cons
i. Improved patient relationships i. Upfront Financial Investment
ii. Control over the entire care delivery process ii. Staff and patient training
iii. New revenue streams iii. Regulations, compliances, and codes
iv. Staff engagement

A comprehensive care plan in Chronic Care Management gives both patients and providers quick and easy access to the patient's medical history, conditions, and health goals. The plan typically includes a strategic approach to achieving patient health goals.

Chronic Care Management App Development Blogs

Monetizing Chronic Care Management (CCM): CPT Codes, Billing, Reimbursements card image

Monetizing Chronic Care Management (CCM): CPT Codes...

Navigating the Cost of Chronic Care Management Software card image

Navigating the Cost of Chronic Care Management Software

Master the Maze! Avoid Common Pitfalls in Chronic Care Management card image

Master the Maze! Avoid Common Pitfalls in Chronic Care Management

CCM Patient Engagement with the Right Software Strategies card image

CCM Patient Engagement with the Right Software Strategies

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