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Bridge the Clinical and Administrative Gaps to Better Principal Care for Your Patients with eCareMD

Streamline your clinical and administrative workflows to simplify care for complex chronic diseases

Higher Staff Productivity
  • Easy-to-use interface with smooth navigation
  • Rigorous hands on training program
  • Practice and disease specific features
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Better Patient Outcomes
  • Enhanced patient-provider communication
  • 24/7 patient care availability
  • Continuous patient monitoring and tracking
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Faster Billing & Reimbursement
  • Automated time tracking for accuracy
  • AI-powered assistance in billing and coding
  • Claims tracking for faster reimbursement
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eCareMD - Your Key to Unleash Your Practice’s Full Potential

The complete care coordination software to help you deliver better care, faster

1
Patient Enrollment

Effortless Bulk Patient Onboarding

Easily enroll patients in bulk for your principal care management program in a few clicks with eCareMD

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Bulk Patient Upload

Directly upload patients in bulk with an integrated EHR system directly in your principal care management software.

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Automated Eligibility Verification

Quality and shortlist patients for your principal care management program by easily checking patient eligibility.

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Digital Patient Consent

Send digital consent to secure and successfully enroll patients in your PCM program through texts or emails directly from your principal care management software.

2
Care Planning

Holistic Care Planning Simplified

Simplify care planning with a holistic approach to deliver personalized and evidence-based care with SMART goals.

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Disease-Specific Care Plan Templates

Access multiple care plan templates specific to the chronic conditions for your patients to curate appropriate care plans faster and for better care.

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Easy Care Plan Configuration

Leverage interactive dashboards and condition-specific templates to curate the ideal care plan for your patients.

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Single-Click Care Plan Sharing

Share the curated care plans with patients and care team members in a single click via text or email.

3
Care Delivery

Better Care, Delivered Faster

Align your clinical and administrative workflows of your practice to deliver holistic care through eCareMD - the complete principal care management software.

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Easy Care Task Creation & Assigning

Create care tasks and assign them to the care team in real-time to provide effective care for enrolled patients.

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Real-Time Care Progress Tracking

Track the progress made by your patients with SMART goals and adjust your care plans accordingly, to help them manage their health better.

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Proactive Care Intervention & Delivery

Leverage the patient progress dashboard to identify and address the critical issues and make timely interventions to deliver better care.

4
Patient Engagement

Proactive Patient Participation

Encourage your patients to take control and proactively participate in their care journey with personalized patient engagement features.

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24/7 Patient Support Features

Provide around the clock support to your patients with integrated scheduling, reminders and alerts system.

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Real-Time Secure Messaging & Calls

Directly connect with your patients in real-time with integrated secure messaging and calls system in your principal care management software.

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Patient-Specific Tailored Education Material

Curate condition specific education material for your patients to make them aware of their condition to empower them for proactive care participation.

5
Billing & Reports

Streamline Billing with Automated Reporting

Easily submit your claims by simplifying the billing process and keep track of your claims to improve your practice’s financial performance.

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Automated Patient Eligibility Check for PCM

Single-click patient eligibility checking for PCM program to avoid claim denials directly from the principal care management software.

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Automated Task Time Tracking

Automatically track provider time for their care activities and directly capture them into the software for faster and easier billing processes.

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Exportable Monthly Billing Reports

Leverage your data to improve your processes and explore them in multiple formats for improving your practice’s financial health.

Trust Those Who Trusted eCareMD for Their Principal Care Management Program

Experience the Extraordinary Benefits of eCareMD that Our Clients Have Experienced

Why eCareMD?

Access to Our Expertise and Additional Features at No Cost.

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HIPAA Compliant

eCareMD transforms patient management with a secure, HIPAA-compliant care coordination software platform, ensuring unparalleled protection for sensitive health information.

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Mobile App

eCareMD Mobile App now gives your patients and medical staff easy access to care facilities.

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Reporting

Gain clear insights and optimize patient care with our robust reporting feature. Generate customizable reports tailored to your needs, providing real-time data visualization and in-depth analytics.

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Security

eCareMD is a unique care coordination software that creates a secure ecosystem for your practice with multiple layers of encryption for enhanced security.

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Live Support

Empower your practice with a care continuum and do not disrupt your workflow with our 24/7 customer support.

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Audit Logs

Enhance your security in operations, administration, and functioning.

Experience Complete Care Today!

Experience the complete Principal Care Software for your Practice today. Book a free demo and see
how it perfectly aligns with your practice.

Start your 30 Days Free Demo Today!

Experience Principal Care Like Never Before with eCareMD - The Complete Principal Care Management Software

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FAQ’s

Get answers to the most common questions asked to us by our esteemed clients.

Still Have Questions?

Principal Care Management (PCM) is a Medicare program for providing healthcare services to patients suffering from single, high-risk chronic conditions. It aims to deliver quality care while reducing the financial burden on patients and reducing the workload on care providers. It involves specialized care coordination, frequent monitoring, and tailored care plans.

Chronic Care Management (CCM) was a program started by CMS in 2015 to reduce the financial burden of patients and the workload of providers. It was started after recognizing the rising multiple chronic conditions in patients. However, in 2020, CMS recognized that the number of patients suffering from a single, high-risk chronic condition is also increasing. To address this, the CMS started the PCM Program and that is the major difference. While CCM focuses on patients with two or more chronic conditions requiring ongoing care, PCM focuses on one complex illness requiring intensive care.

There are certain criteria set by the CMS for patients to be eligible for the Principal Care Management Program. The obvious one is that the patient should have a single complex chronic condition, which is expected to last for at least three months. Along with that, the condition should have a high-risk factor of hospitalization, functional decline, or even death. It requires a disease-specific care plan, potential medication adjustments, and complex management, often due to comorbidities.

The key benefits of Principal Care Management (PCM) for healthcare providers include:

  1. Improved patient outcomes: Better patient care management as the focus is on single, high-risk chronic conditions.
  2. Increased revenue: The care management services serve as an additional source of income for providers.
  3. Enhanced care coordination: Since the focus is on managing a single chronic condition, it leads to better communication and collaboration to improve patient engagement.
  4. Preventative care: Early intervention helps to prevent the development of further complications.

eCareMD is designed to help healthcare organizations by ensuring accurate and consistent product data across all of their platforms and practices. This improves patient safety, simplifies clinical workflows, streamlines supply chain operations, and facilitates regulatory compliance by providing a single source of truth for medical product information.

Billing Codes for PCM

  1. CPT 99424 30 minutes of providers service per month
  2. CPT 99425 Additional 30 minutes of providers services per month
  3. CPT 99426 30 minutes of clinician service per month
  4. CPT 99427 Additional 30 minutes of clinician service per month

Yes, PCM (Principal Care Management) services can be effectively provided via telehealth. eCareMD's Telehealth integration facilitates remote patient monitoring, medication management, and communication between healthcare providers and patients. This allows for ongoing care coordination and management of chronic conditions, crucial elements of PCM, to be delivered remotely.

eCareMD adheres to Medicare guidelines by automatically and accurately documenting patient interactions, care plans, and time spent. It ensures qualified staff deliver services, maintains accurate records for audits, and aligns with specific CPT codes for appropriate billing, particularly for Chronic Care Management (CCM) and similar programs.

PCM (Principal Care Management) services can be provided by various healthcare professionals, including:

  1. Physicians.
  2. Physician Assistants.
  3. Nurse Practitioners.
  4. Certified Nurse Midwives.
  5. Clinical Nurse Specialists.

Additionally, clinical staff under the direction of these professionals can also deliver aspects of PCM services. These services can be offered within physician offices, Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), and Critical Access Hospitals (CAHs).

Principal Care Management (PCM) enhances patient care by providing focused, coordinated management of a single complex chronic condition. This leads to:

  1. Improved outcomes: By emphasizing personalized care plans and proactive monitoring.
  2. Enhanced coordination: Through better communication among healthcare providers.
  3. Increased engagement: Through patient education and active participation in their care.
  4. Reduction of complications: Through diligent monitoring and preventative care.

To begin PCM (Patient Care Management) with eCareMD, your healthcare practice should:

  1. Align eCareMD with your practice's needs.
  2. Integrate eCareMD with existing EHR systems for seamless data flow.
  3. Train staff on the eCareMD's functionalities for effective utilization.
  4. Begin by enrolling patients who would benefit from PCM services.
  5. Begin using the eCareMD to track and manage their care.

Our PCM product prioritizes data security and HIPAA compliance through:

  1. Encryption of protected health information (PHI) both in transit and at rest.
  2. Strict access controls and user authentication.
  3. Regular security risk assessments and audits.
  4. Implementation of administrative, physical, and technical safeguards as mandated by HIPAA.
  5. Business associate agreements with any third party that handles PHI.

Principal Care Management App Development Blogs

Monetizing Chronic Care Management (CCM): CPT Codes, Billing, Reimbursements card image

Monetizing Chronic Care Management (CCM): CPT Codes...

Navigating the Cost of Chronic Care Management Software card image

Navigating the Cost of Chronic Care Management Software

Master the Maze!  Avoid Common Pitfalls in Chronic Care Management card image

Master the Maze! Avoid Common Pitfalls in Chronic Care Management

CCM Patient Engagement with the Right Software Strategies card image

CCM Patient Engagement with the Right Software Strategies

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