eCareMD Lowers Emergency Room Visits by 35%, Enhancing Asthma Care through Remote Monitoring

Client Background

The client is a multi-specialty medical practice in Texas, with a significant patient population suffering from asthma. With over 1,000 asthma patients, the practice was facing challenges in managing exacerbations, preventing emergency room visits, and ensuring adherence to treatment plans.

Business challenges

Managing asthma patients presented several challenges for the practice:

1. Frequent Emergency Room Visits

Many patients have faced sudden health issues like asthma attacks, which cause frequent hospital readmissions. This sudden increased inflow of patients has put strain on care providers. The care providers struggle to manage this volume of patients with less number of medical staff.

2. Lack of Real-Time Monitoring

The lack of real-time patient health monitoring functionality has restricted care providers from understanding the patient's health condition and making interventions at the right time to prevent health complications.

3. Poor Treatment Adherence

As asthma management requires a prolonged duration, it becomes difficult for the client to keep the patient adhering to the treatment plan. This nonadherence to the treatment plan affects patient health outcomes.

Solution

The client has approached Medarch Inc. for the eCareMD software to overcome these challenges. Our team of business analysts and subject matter experts took multiple interaction calls and demonstrated the software to the client. After the demonstration, the client gave approval for the practice implementation of eCareMD software. After implementation, the client experienced the delivery of more enhanced care through eCareMD’s remote patient monitoring capabilities.

Solution Highlights

The eCareMD software comprises advanced cutting-edge technological features that help deliver more patient-centered care.
Here are some key features of eCareMD’s RPM software that addressed the client’s challenges.

1. Real-time patient vital monitoring of blood oxygen levels and heart rate

The software is integrated with a pulse oximeter and spirometers, continuously tracking the patient’s blood oxygen levels and heart rate. These collected readings are then transmitted to the care provider’s eCareMD live dashboard, which allows them to monitor and track fluctuations and trends in patient vitals.

2. Proactive alerts and notifications

The eCareMD software generates alerts and notifies the care provider if a patient's vitals goes beyond threshold levels. Based on the alert received, the care provider makes necessary interventions on time to eliminate the patient's health complications and emergency visits.

3. Patient engagement tools



To increase the patient’s treatment adherence, the eCareMD software has customizable reminders functionality, which notifies patients about their medication schedules, as well as the send educational material functionality, which makes patients aware of their chronic condition and the advantages of lifestyle recommendations to be followed. These features resulted in increased patient treatment adherence.

Value Delivered

The implementation of eCareMD’s RPM software led to significant improvements in the management of asthma patients:

1. Reduction in Emergency Room Visits by 35%

The practice saw reduced emergency room visits among asthma patients, as early interventions helped prevent severe attacks.

2. Enhanced Medication Adherence by 30%

The use of reminders and adherence tracking improved patients’ compliance with their treatment regimens, leading to fewer flare-ups and complications.

3. Increased Patient Engagement

The educational materials and regular communication through the platform helped patients become more engaged in their care, leading to better self-management of their condition.